Category: Marketing Research

Net Promoter Score 101: What Your School Needs to Know about NPS

net promoter score breakdown

How many times have you filled out a survey that sounded something like this: “On a scale from 0 to 10, how likely are you to recommend _____ to a friend?” or  “On a scale from 0 to 10, how satisfied are you with this product?” You have probably answered this for a wide range… Read More