The Problem: A Cumbersome Review Process and Lack of Accessible Data
One of the biggest problems Rebekah Jackson, Senior Director of Enrollment Management at The Bryn Mawr School, and her team faced was the hassle and inefficiency of a paper-based file review process. She said, “When I came to Bryn Mawr, we were still circulating paper files, which was a huge hassle and slowed down the entire process. I knew I needed a system to help us go paperless and improve efficiency.”
With so many committee members circulating student files for review, and unexpected events like snow days or pandemics making it impossible to exchange files, the entire application review process was bogging the team down.
Additionally, Bryn Mawr’s previous system lacked the reporting capabilities the school needed and made data collection arduous. Jackson said “In order to run sophisticated reports, all of our users needed training. It was difficult to view and run reports on the data I needed.” Without easily accessible data, the team wasn’t able to use the information at hand to make strategic or quick decisions.
Those two major problems left Jackson looking for an enrollment management platform that would provide efficiency, accessibility, and ease for her office and all of the reviewers so that the bottlenecks in the admission and enrollment process could be removed.